Introduction

Orchard Ribbon Field ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orchardribbonfield.xyz or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

Information We Collect

We may collect information about you in various ways, including:

Personal Information You Provide

We collect personal information that you voluntarily provide when using our services, including:

  • Contact information (name, email address, phone number, postal address)
  • Booking information (travel dates, passport details, preferences)
  • Payment information (credit card details, billing address)
  • Account information (username, password)
  • Communication content (when you contact us via email, phone, or contact forms)
  • Survey responses and feedback

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referral sources
  • Geographic location data

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see the "Cookies and Tracking Technologies" section below.

Information from Third Parties

We may receive information about you from third parties, including:

  • Travel partners and service providers
  • Payment processors
  • Social media platforms (if you interact with us through social media)
  • Marketing partners

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and manage your travel bookings
  • Provide customer support and respond to your inquiries
  • Send you important information about your bookings or our services
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Analyze user behavior and trends
  • Ensure the security of our systems and prevent fraud
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our site
  • Functionality Cookies: Enable us to personalize content for you
  • Targeting Cookies: Record your visit to our website, the pages you have visited and the links you have followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

How We Share Your Information

We may share your information with the following parties:

Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, including:

  • Travel service providers (airlines, hotels, tour operators)
  • Payment processors
  • Customer support services
  • Marketing and analytics partners
  • IT and hosting providers

Business Partners

We may share information with our business partners to offer you certain products, services, or promotions.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may disclose your information for any other purpose with your consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to rectify inaccurate personal information
  • The right to request erasure of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us using the details provided below.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the details provided below.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@orchardribbonfield.xyz
  • By phone: +440539138342
  • By mail: Flat 84z Tyler Squares, Jacksonburgh, TR15 1PH, United Kingdom

If you have a complaint or concern about how we are processing your personal information, we hope that you will contact us in the first instance so that we can try to resolve the issue. However, you have the right to lodge a complaint with the relevant data protection supervisory authority.